Google is opening up a forum for asking questions about Google Places. It’s something they did last year, as they say in the announcement:
A little more than a year ago, we collected your questions and feedback on Google Places for business via a Google Moderator page. You sent us some great feedback, and we had a blast responding! Check out our video responses here on YouTube, covering things like features of a listing, Report a problem and ranking.
This is your chance to get questions answered. You can also vote on existing questions to have some influence over what Google decides is worthwhile. To contribute your input, visit the Google Product Ideas Page.